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Privacy Policy

Last updated: 2025/12/9

Welcome to Vovo-store! We highly value your privacy and are dedicated to protecting your personal information. Below is our privacy policy, detailing how we collect, use, and safeguard your data.

Data Collection

  1. Personal Information:
    When you place an order or register an account on our website, we may collect the following personal information: name, address, email, telephone number, and payment information.

  2. Non-personal Information:
    Certain non-personal data may be automatically collected, such as browser type, device details, access times, and page views. This information aids in optimizing site functionality and user experience.

Data Use

  1. Order Processing:
    We utilize your personal information to process orders and shipments, ensuring a smooth shopping experience.

  2. Customer Service:
    The provided data helps us effectively respond to customer inquiries and enhance overall service quality.

  3. Marketing:
    With your consent, we may use your information to send you product recommendations and event invitations from time to time.

Data Sharing and Security

  1. Third-party Services:
    We do not sell your personal information but may share it with trusted third parties required for completing transactions, such as logistics providers and payment processors.

  2. Security Measures:
    Appropriate technical and administrative measures are taken to prevent unauthorized access, alteration, disclosure, or destruction of your data.

Key Points Table

Aspect Details
Data Collection Methods Collecting personal and non-personal data for order processing and service optimization.
Usage Purpose Data used for order processing, customer service, and marketing (with consent).
Data Security Implementing appropriate technical means to ensure security and prevent unauthorized access.
Customer Support Availability Monday through Friday, from 9 AM to 6 PM, closed on weekends and holidays.

User Rights

You have the right to request access, correction, or deletion of your personal data. For any requests, please contact us via email.

Policy Changes

This privacy policy may be updated in response to legal changes or business adjustments. Updated terms will be published on our website.

Contact Us

For questions or further information, please reach out:

Thank you for your attention and trust in our privacy policy!