Returns and exchanges are accepted within 14 days of receipt.
Log in

Cart

Your cart is currently empty.

Continue shopping
Total
£0.00 GBP

Shipping Policy

Last updated: 2025/12/9

Welcome to Vovo-store! We are committed to offering fast and reliable shipping services. Below is our comprehensive shipping policy meant to ensure your shopping experience remains smooth and efficient.

Shipping Methods

  1. Standard Shipping:

    • Standard shipping is available for all orders, with an estimated delivery time of 8-11 days.
    • Trusted logistics partners are used to ensure safety and promptness.

  2. Expedited Shipping (if applicable):

    • For faster delivery options, please contact customer service to learn about expedited shipping fees and possible timing.

  3. International Shipping:

    • For our UK customers, we have optimized international shipping channels to ensure efficient customs clearance and delivery.

Shipping Process

  1. Order Processing: Each order will be processed and shipped within 1-3 business days. Holiday periods may affect processing times.

  2. Tracking Information: Once your order is shipped, you will receive an email containing tracking details to help you monitor the package status in real-time.

  3. Issue Resolution: If you encounter any shipping issues or delays, please contact our customer service team promptly for assistance.

Key Points

Aspect Description
Order Processing Time Each order will be processed within 1-3 business days.
Standard Shipping Delivery Time Expected delivery is within 8-11 days post-shipment.
Return/Exchange Period Accepting applications within 14 days from receipt.
Customer Support Availability Monday through Friday, from 9 AM to 6 PM, closed on weekends and holidays.

Shipping Fees

Shipping charges are determined based on weight, destination, and selected shipping method. Applicable fees will be calculated and displayed at checkout.

Contact Us

If you have any questions regarding shipping or need further assistance, feel free to reach out to our customer service team via:

Thank you for choosing Vovo-store, and we look forward to providing you with excellent service!