Returns and exchanges are accepted within 14 days of receipt.
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Terms of Service

Last updated: 2025/12/9

Welcome to Vovo-store! Below are our Terms of Service designed to ensure your shopping experience is pleasant and satisfactory. By accessing or using our services, you agree to these terms.

Usage Terms

  1. Acceptance:
    By placing an order or using our website at Vovo-store, you acknowledge and consent to these Terms of Service.

  2. Privacy Policy:
    We are committed to protecting your personal data, and have established a detailed privacy policy outlining how we collect, use, and share your information.

  3. Intellectual Property:
    The content on the site, including but not limited to text, images, and trademarks, is owned by Vovo-store or licensed for use. These materials may not be reproduced or used without written permission.

  4. User Conduct:
    Users must ensure that products purchased from this site will not be used for illegal purposes nor infringe upon others' rights.

  5. Pricing and Promotions:
    Prices and shipping costs for all products will be confirmed at checkout, and prices and shipping costs are subject to change at any time.

Customer Accounts

  1. Registration Requirements:
    Customers must provide accurate and up-to-date information when creating accounts and keep passwords secure. Unauthorized access must be reported to us immediately.

  2. Order Agreements:
    Once an order is placed and payment completed, a binding contract between both parties is formed. For cancellations, please contact us before order processing.

Key Points Table

Aspect Details
Order Processing Time Each order will be processed within 1-3 business days.
Delivery Time Expected delivery is within 8-11 days post-shipment.
Return/Exchange Period Accepting applications within 14 days from receipt.
Customer Support Availability Monday through Friday, from 9 AM to 6 PM, closed on weekends and holidays.

Limitation of Liability

Vovo-store shall not be liable for damages resulting from the use of our website, including indirect, special, or consequential damages. To the extent permitted by law, our total liability is limited to the amount paid to us.

Contact Information

For assistance or further information, please reach out via:

Thank you for choosing Vovo-store, and we look forward to providing you with exceptional service!