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Customs Policy

Last updated: 2025/12/9

Welcome to Vovo-store! We are committed to ensuring your purchasing process is smooth and transparent. Below is our customs policy designed to help you understand fees and procedures associated with international shopping.

Applicability

  1. International Orders:

    • Our customer base is in the UK, and all orders shipped from China to the UK may incur additional customs duties or import taxes.

  2. Responsibility and Payment:

    • The buyer assumes responsibility for paying any customs duties and import taxes. These costs are typically not included in the price of goods or shipping charges.

  3. Expected Costs:

    • Due to differing customs policies across countries, we cannot precisely predict specific duty amounts. Customers are advised to consult local customs prior to ordering.

Taxation and Clearance Process

  1. Order Declaration:

    • We adhere to international shipping standards and regulations, ensuring accurate declarations through official channels for all shipments.

  2. Customs Procedures:

    • Customs procedures are executed by logistics partners, performing necessary documentation and fee payments as per local legal requirements.

  3. Timing and Delays:

    • While we strive for punctual deliveries, delays due to duty processing might occasionally occur and are unavoidable.

Key Points Table

Aspect Details
International Orders Orders shipped from China to the UK may incur duties.
Buyer Responsibility Buyers are responsible for paying any duties/taxes, which are excluded from product pricing.
Tax Advice Customers are advised to consult local customs for detailed information.
Customer Support Availability Monday through Friday, from 9 AM to 6 PM, closed on weekends and holidays.

Policy Changes

Customs regulations may adjust alongside shifts in international trade policies; please visit our website regularly for updates.

Contact Us

For inquiries or more information, feel free to contact us via:

Thank you for your understanding and cooperation. Enjoy shopping at Vovo-store!