Returns and exchanges are accepted within 14 days of receipt.

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Last updated: 2025/12/9

Welcome to Vovo-Store, your premier destination for high-quality department store products. Catering to customers across the UK, we are committed to delivering excellent service and a wide range of products that meet your everyday needs.

How to Reach Us

Whether you have inquiries about our products, need assistance with an order, or require support after purchase, our customer service team is here to help. We value your questions and feedback and strive to create a seamless communication channel for you.

Contact Information

Feel free to reach out to us through the following contact details:

Our dedicated support staff are available during our business hours to ensure all your queries are answered promptly.

Business Hours

Our customer service team operates on a schedule designed to accommodate your busy lifestyle:

  • Monday to Friday: 9 AM to 6 PM
  • Closed: Weekends and public holidays

Core Policies Table

Understanding the importance of clarity and convenience, we've summarized our core customer service policies in the table below:

Service Category Details
Order Processing Time 1-3 days for completion
Delivery Time 8-11 days
Return/Exchange Period Within 14 days

Payment Methods

At Vovo-Store, we want to make your shopping experience as comfortable as possible. That's why we offer a variety of payment options to suit your preferences:

  • Visa
  • American Express
  • PayPal
  • MasterCard
  • Klarna

Our Promise

Empowering you with the best shopping experience is at the heart of everything we do. With a comprehensive selection of products and responsive service, we aim to become your trusted partner in online shopping. Our commitment extends beyond sales to ensuring satisfaction and ease throughout your interaction with us.

We appreciate your interest in Vovo-Store and look forward to serving you with passion and dedication. If there's anything else you'd like to learn about us or if you require assistance, please don’t hesitate to get in touch.